Turnaround
Orders are processed within 1-3 business days (Monday – Friday), excluding major holidays.
Once processed your order will be classified as Unfulfilled or fulfilled:
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Unfulfilled- Your order is being built. Please check all your email folders (Spam/Junk) for your confirmation message. If we have a question about your order we will try to call or email you.
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In Stock: See the table below for the approximate wait time for in-stock coilover kits.
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Custom Order: Purchase of custom options (eg. custom spring rates, non-spring upgrades, etc.), and some models or brands which are hand-built (please see the table below).
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Out-of-Stock Note: See the table below for the approximate wait time for out-of-stock standard orders.
- Fulfilled- Your order has been shipped. From this point it will take approximately 3-7 business days to ship.
BRAND | IN-STOCK | CUSTOM ORDER / OUT-OF-STOCK | SHIP TIME |
BC Racing | 1-2 days to ship out | 3-6 weeks build to ship | 5-10 business days |
Custom Orders: Extreme Low kit, custom spring rates, RM, ER, HR, ZR or Swift Spring Upgrades |
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Feal Suspension | All Hand Built | Build time varies, we will provide you with an estimate. | 5-10 business days |
KSport USA | 2-3 days (In-Stock) | 3-5 weeks build to ship | 5-10 business days |
KW Suspension | All Hand Built | 4-8 weeks build to ship | 5-10 business days |
Öhlins Racing | All Hand Built | 6-10 weeks build to ship | 5-10 business days |
TEIN USA | 2-3 days to ship out | 4-8 weeks build to ship | 5-10 business days |
Note:
We will provide you with an estimated ship date once your order is processed by the vendor.
Delivery
Our primary shipping service is UPS Ground Delivery. "Ground" services takes 3-7 business days.
We will ship your coilovers to your door, with signature delivery. If a different delivery arrangement is needed, you will need to request it before we ship your coilovers.
Note: Free shipping only applies to locations where standard ground delivery is available. Yukon, Northwest Territories and Nunavut are excluded.
Delivery Time is dependent on availability and build time. Some items will ship within 48 hours, others within a week or two, while some may take as many as several weeks (especially custom or back ordered products). We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted.
If there is an issue with your delivery, please contact us so we can assist you. Do not call the carrier and file your own claim. We must as the shipper do this for you.
Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
Log into your Account to track your order, if you already have a tracking number use the onsite UPS Tracking Lookup form or go directly to the UPS website: https://www.ups.com/WebTracking/track