Shipping Protection

Shipping Protection — Coilovers.ca

Coilovers.ca offers shipping protection coverage on orders to safeguard against the rare cases of damage, loss, or theft in transit. Coverage is optional at checkout and provides claim-handling support if a covered event occurs during shipping.

Call 1-800-460-9106 for specific coverage details, claim procedures, or to add protection to an existing order.

What Shipping Protection Covers

Shipping protection typically covers damage in transit (kits arriving with shipping damage beyond what standard carrier insurance addresses), loss in transit (packages that disappear between carrier scans and never arrive), and theft after delivery (porch theft, package interception). Specific terms and claim procedures are outlined at the time of purchase.

How Claims Work

If a covered event occurs, contact Coilovers.ca within the coverage window — typically by phone at 1-800-460-9106 or by email. We work with you to document the issue, file the claim through the protection provider, and arrange replacement or refund handling on our end. Plymouth-based fulfillment means we have full traceability on what shipped, when, and to whom.

Background on Coilovers.ca Shipping

Coilovers.ca consolidates all shipments at our Plymouth, Michigan distribution warehouse before shipping. Canadian orders go out same-day via UPS with customs clearance and duties pre-paid on our end. Shipping protection adds a layer on top of carrier insurance for the rare situations where the standard carrier process isn't sufficient.